The UK's leading indoor family entertainment arena
Call 0844 824 6030 Open 10am-6.30pm All Week!
Group booking numbers and times are as follows for peak and off peak bookings: Peak: Weekends, Bank Holidays and all school holidays. A minimum of 50 Children. Off Peak: All other times. A minimum of 15 children. Laser tag a minimum of 15 children. Zip wire a minimum of 15 children.
For Reasons of safety, please adhere to Rules of Play at all times.
Admission for all group bookings is 2.5 hours unless previously agreed by Management.
Play Factore reserve the right to charge a late exit fee (charges available upon request).
Play Factore reserve the right to refuse re-entry if a group exits the site during their play session.
No external food or drink is allowed within Play Factore.
Refreshments are available to purchase at our restaurant. Service stops 15 minutes before closure.
No food or drink is to be taken into the Play Frame or into any of the activities areas.
Play Factore staff are responsible for the monitoring and usage of equipment only. Supervision of children is the responsibility of the parent/guardian or group leader (in locos parentis).
For reasons of hygiene, adults and children must wear socks at all times. Socks are available to purchase at Reception.
In order to avoid potential friction burns, it is advisable that clothing which covers arms and legs is worn.
Adults participating in Laser Tag must remove shoes before entering.
The Astra Slide and Laser Tag are available to children aged 5 years old and above.
The Toddler Area is strictly for children under 5 years old. Children over the age of 5 will be asked to leave unless deemed to be supervising a younger sibling.
Go Karts are available to children under 5 years old; only with an adult’s supervision.
Laser Tag and Go Karts will close 15 minutes before Play Factore is scheduled to close.
Zip Wire is only available with off peak group bookings.
For Zip Wire Terms & Conditions please refer to the Zip Wire disclaimer form.
Anyone deemed abusing staff/customers, either verbally or physically, will be asked to leave the premises immediately. If required this will be enforced through police action.
Play Factore payment terms are as follows:
An invoice will be generated once a completed Booking Form is received.
Booking is not confirmed until the invoice has been paid.
VAT is not included in the price per child. VAT amount is noted within invoice.
Full payment must be settled at least 3 working days before the scheduled visit date.
Once the full payment has been made it is non – refundable / non – transferable.
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