The UK's leading indoor family entertainment arena

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Weekend Activities Assistant



Play Factore is the UK’s leading indoor family entertainment arena. The state of the art arena houses the largest play frame in the UK along with a host of other unique attractions that are second to none. Based in Manchester next to the Trafford Centre, Play Factore provides a complete day out for
families shopping in the area and children eager for entertainment.character-group

The Role
Main responsibilities of an Activities Co-ordinator would be to provide the highest level of customer service and ensuring Health & Safety is adhered to at all times whilst ensuring maximum fun for both children and adults.

This position requires a level headed mature individual with high levels of self motivation and initiative, please be advised this role will be physically demanding and the successful applicant will be used to working in a fast paced environment supervising the activities listed below

Experience within a similar fast paced Children’s activity environment would be beneficial.
As an activities assistant You will be responsible for the following:

– Running Go-Kart activities, Laser Tag Sessions and organising large numbers.
– Upkeep of the Play Frame and Activity Floor
– Health & Safety

There are also opportunities for the right candidate to be trained to operate our Zip Wire during peak periods.

Key Competencies
• Experience in a similar role – This is a Physically demanding position
• Flexible, must be able to work weekend shifts
• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organising and planning
• Attention to detail
• Initiative
• Reliability
• Calm under pressure
• Trustworthy
• Ability to multi-task
• Team player
• Fun and engaging personality

Education and Experience
• Working with children
• Customer service experience
• Retail Experience

There is a competitive salary on offer, depending on experience.

Candidates must be 18+ and eligible to work within the UK.

Job Type: Part-time

Required experience: Customer service, extreme or active sports: 1 year

Please send your C.V. to with the title of the job you are applying for in the
subject box.

Fan Of Everything Disney? Friendly Party Host Required


Energetic and enthusiastic part time party hosts wanted to work a mixture of weekend and afternoon shifts!!

We are really excited at the prospect of meeting you! We are proud to have created an environment where life at work is enjoyable, fun and rewarding and each member of our team is passionate about

our brand and contribute to the success of the business.character12

What are you required to bring to the party?

Play Factore expects all party hosts to deliver gold star customer service to our guests and to take ownership of their party, therefore it is essential that all candidates have previous waitressing

Can you name 3 minions? Do you know your Elsa from your Anna and your Ironman from your

Each member of our party team plays a key role in providing the Ultimate Party experience to our
customers, we want you to embrace the “making fun happen” approach and make every party a
memorable occasion for both kids and parents alike. Have you ever found yourself singing Disney songs out loud? At Play Factore we live like children and like to think that “life at Play Factore” is a lot more than the average work experience, but instead a fun place where personal development is
encouraged, that is as long as your energetic enough. We offer skills and competency training in all departments and at all levels to support and encourage the development of our teams.

Play Factore expects the highest standards of customer service and the ability to work under pressure in a high pressure environment. Internal progression and development is encouraged with our in house training program.

Job Type: Part-time

Please send your C.V. to with the title of the job you are applying for in the
subject box.

Restaurant / Cafe Assistant – Part Time Inclusive Of Weekends


Play Factore are looking for experienced restaurant assistants who provide high levels of customer service in a busy and fast paced environment.

As a Restaurant Assistant, you will be expected to bring the following strengths to the party:

• Dealing with customers in a friendly and professional manner at all times
• Preparing and serving the highest standards of food to customers
• Clearing and cleaning tables as necessary
• Dealing effectively with customer issuescharacter11
• Demonstrating an awareness of the importance of
hygiene in all that you do

• Taking mutual responsibility for general Health & Safety awareness
• Maintaining a clean working environment at all times

The Person

For the role of Restaurant Assistant, you must:

• Be smart and presentable
• Be friendly, reliable and trustworthy

Previous experience in a Coffee House/ Restaurant/ Bar/ Cafe is essential

Weekend availability is essential. It is important that the successful candidate has an outgoing personality and can interact with various types of customers. A strong work ethic is required at all times.

If you are successful in securing an interview, you will be expected to undertake a trial lasting approximately 1 Hour to determine suitability for the role.

Job Type: Part-time

Required experience: Restaurant, coffee house or cafe: 1 year

Please send your C.V. to with the title of the job you are applying for in the
subject box.


Play Factore Receptionist

At Play Factore we are currently looking for an ambitious and driven candidate to join our fast paced Reception department with the opportunity for career progression in a thriving growing company.Candidates will be required to have full weekend availability.

The Role

This role would suit somebody with a highly organised and methodical nature with excellent numeracy skills and the ability to communicate with children and adults with enthusiasm and professionalism. We are looking for someone who is hard-working, flexible and self-motivated.

Main Job Tasks and Responsibilities

As a Reception/ Front of House Assistant, core duties will include:

• Interacting with customers in a friendly and professional manner at all times and booking customers in and out
• Answer and address incoming phone calls in a timely and polite manner
• Responding to emails enquires
• Responding to queries from the customers
• Complaints handling
• Provide general administrative support
• Tidy and maintain the reception area

Key Competencies

• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Initiative
• Reliability
• Calm under pressure
• Ability to multi-task
• Team player

Education and Experience (preferred)

• Customer service experience
• Retail Experience
• Administration experience is advantageous
• Computer knowledge including Excel and Word

Job Type: Part-time

Please send your C.V. to with the title of the job you are applying for in the
subject box.

Chef de partie

Play Factore Chef de partie

Are you a Chef in Manchester with experience running a busy pass? Are you looking for a new exciting challenge in your role? We are Play Factore Manchester’s Leading family play Arena and we are looking for you to join our team as a Chef.

This fun and exciting opportunity is available immediately and offers a unique fast paced, customer focused, friendly environment. All of our food is prepared on site from fresh ingredients including our pizzas; ideally you will have experience in hand rolling pizzas.

If you are looking for that change and the opportunity to grow and develop, you have excellent customer skills and an eagerness to provide the best environment for everyone around you then Play Factore wants you!

If you are looking for a family friendly, fun working environment then this is the position for you, apply now.

Main Duties and Responsibilities:

• Working in all areas of the kitchen depending on the daily needs of the kitchen.
• To observe all Company Food Hygiene and Health and Safety policy.
• To check the completeness of all suppliers’ deliveries and the correctness of their invoices.
• To set out, maintain and monitor high standards of cooking and presentation.
• Ensuring the kitchen is left clean and tidy at all times.
• Ensuring that all food is correctly wrapped, labelled and stored correctly.
• To ensure that all jobs are fully completed.
• Demonstrate good knife skills.
• Close liaison with the Managers with regard to service and timings.
• Ensuring the kitchen is left spotlessly clean and tidy

Knowledge and Skills Required:

• Show good practice in working hygienically around food.
• Must have good standard of spoken English.
• Must be able to follow instruction.
• Must be able to work as a team.
• At least NVQ level 2 qualified.

Please send your C.V. to with the title of the job you are applying for in the
subject box.


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